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  • Privacy policy

    This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

    What personal information do we collect from the people that visit our blog, website or app?

    When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

    When do we collect information?

    We collect information from you when you place an order or enter information on our site.

    How do we use your information?

    We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

    To quickly process your transactions.

    How do we protect your information?

    Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

    We use regular Malware Scanning.

    Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

    All transactions are processed through a gateway provider and are not stored or processed on our servers.

    Do we use ‘cookies’?

    Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

     

    We use cookies to:

          • Help remember and process the items in the shopping cart.

    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

    If you turn cookies off, Some of the features that make your site experience more efficient may not function properly. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.

    Third-party disclosure

    We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

    However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third-party links

    Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Google

    Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

    We use Google AdSense Advertising on our website.

    Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

    We have implemented the following: We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

     

    Opting out:

    Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

    CAN SPAM Act

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

    We collect your email address in order to:

          • Process orders and to send information and updates pertaining to orders.

     

    To be in accordance with CANSPAM, we agree to the following:

          • Not use false or misleading subjects or email addresses.

          • Identify the message as an advertisement in some reasonable way.

          • Include the physical address of our business or site headquarters.

          • Monitor third-party email marketing services for compliance, if one is used.

          • Honor opt-out/unsubscribe requests quickly.

          • Allow users to unsubscribe by using the link at the bottom of each email.

     

    If at any time you would like to unsubscribe from receiving future emails, you can email us at

          • Follow the instructions at the bottom of each email.

    and we will promptly remove you from ALL correspondence.

     

    Contacting Us

    If there are any questions regarding this privacy policy, you may contact us using the information below.

    www.lailaandme.com.au

    Australia

    admin@lailaandme.com.au

    TEXT MARKETING Text Marketing Terms and Conditions: We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
    Based on 1998 reviews
    93%
    (1867)
    3%
    (69)
    2%
    (30)
    1%
    (13)
    1%
    (19)
    K
    Christmas Bon Bon
    Kate Williams

    My dog is like the variety of treats in the bonbon. I can’t find on the website a mixture of treats like this. If you make them and I have overlooked them, could you please email me with the title or the link. Thank you once again.

    S
    Chicken Jerky
    SUE BAGULEY
    The Dog is the Judge

    She absolutely loves the Chicken Jerky

    Best shark cartilage

    Best shark cartilage on the market. Our dog prefers it to all other brands. Shipping is fast, great service. Highly recommend!

    M
    Chicken Necks
    Margit Altmann

    Super crunchy! Perfect treat!

    Superb quality, as I've come to expect from Laila & me. My whippet & I are repeat customers across the freeze dried range. He loves chicken and this is the best we've found. Yay Laila & me! Love supporting local business too.

    C
    Chicken Jerky
    Customer

    Wonderful and wholesome woof ❤️ we love the flavour and texture.

    Meal topper

    Dogs loved it

    Fishy goodness

    Both dogs go crazy for the freeze dried salmon bellies and I love the fact these are healthy and nutritional treats to give to my dogs - no hidden nasty ingredients.

    A
    Chicken Jerky
    Anne Beal
    Lip licking delicious!

    Our pug loves this jerky and we use it as a special treat and also crumble a little onto his kibble….highly recommended!

    Table scraps

    My fussy Moodle pups always eat their vet recommended dinner when Table Scraps are mixed in. It has been a life saver of an idea.

    D
    Crocodile Tails (2 Pack)
    Donna Winterbone
    Loved them!

    My labrador absolutely devoured these! Will definitely order for him again.

    C
    Chicken Jerky
    Colleen Bryan

    My two Maltese babies loved the chicken jerky and the special bonbon gift full of treats; especially the shark cartlidge .
    They both gave you all a huge high 5.
    🌟 🌟🌟🌟🌟

    Make great Christmas gifts for doggy friends

    I love the idea of Christmas bonbons for dogs, they get to open it themselves (rip it up) or can be gifted to their doggy friends

    J
    Chicken Jerky
    Janine Michael
    Chicken

    Olli loves the chicken.

    He loves them & great for his weak canine tooth

    Once again, Laila and me, you have scored a hit! My fussy as anything whippet boy loves these. I love that they are a softer treat than the dehydrated form (& not full of nasties!) for his weak canine tooth.

    Harley’s Favourite

    My dog loves her treats but she’ll do anything for these.

    Great treat

    A little different from the norm. But a great treat

    Loved them

    Having a dog with ibd it’s very difficult to find single proteins she can eat ,wild boar being one there are not many places that do treats with this protein so thank you Aria appreciates it.

    C
    Pilchards
    Chanelle Lombardi
    10/10

    The tail wag and hip shaking I get when I open this treat, my dog is ready to be come the next Shakira. Definitely a winning treat, it'll be a favourite in the shopping cart from now on.

    S
    Christmas Bon Bon
    Samantha Cooper
    Great little treat

    This is a great little treat box for your pups, always happy with Laila and me

    R
    Pilchards
    Raquel Henson
    Happy puppies

    Our golden retriever’s absolutely love these treats! Gentle in our puppies tummy too!
    Will definitely purchase again.

    Winner

    My boys both loved this! We’ll definitely purchase again.

    A
    Pilchards
    Ardern Amy
    Perfect present

    Our old girl absolutely loves any and all treats from Laila and Me she turns from this beautiful gentle old soul to you will lose fingers when these treats are around!

    Salmon belly’s are the best

    Both my Cavoodles love these salmon belly’s they are extra special treat for them.

    K
    2024 Dog Advent Calendar
    Katherine Sinclair
    My dog loved it

    This is such a great treat for my pup. He loves it. Each day something new to sniff and try. Makes the lead up to christmas so fun for us all.