Vet & Pet Nutritionist Approved
Primesafe Licensed Manufacturer
Thousands of 5-star reviews
Australian Made & Owned
Frequently Asked Questions
The Vault is where limited runs, discontinued items, samples, seconds, and one-off batches live. This can include products in old packaging or with misprints, the contents are exactly the same, but once they’re gone, they’re not coming back.
Items land here for a few reasons: packaging updates, discontinued lines, small test batches, or minor cosmetic quirks like misprinted bags. It’s about logistics and evolution, not quality.
Yes. Every Vault item meets our usual safety and quality standards. Packaging may be old, imperfect, or different, what’s inside is still made the same way, with the same ingredients.
Absolutely. Nothing enters The Vault unless it’s safe to feed. If a product isn’t up to scratch, it doesn’t get sold, it gets scrapped. Full stop.
Almost never. Many Vault items are discontinued, limited edition, or tied to packaging we no longer use. If your dog loves it, treat this as your cue to stock up.
Some Vault items are discounted because of packaging changes, misprints, or end-of-line status, not because there’s anything wrong with the product. We could throw them out, but we’d rather reduce waste and pass the savings on. Same treat, lower price, fewer rules.
100% Traceability (Farm to Treat)
At Laila and Me, we go beyond “Made in Australia.”
We trace every single protein back to its source , from region to supplier, so you always know where your dog’s treats come from.
Our supply chain is fully transparent and carefully documented, not just for quality and ethics, but for peace of mind.
If there were ever a safety concern (rare, but we’re realists), we have protocols in place to trace it instantly, right down to the region it came from. No panic, just proactive protection.
We’re proud of our local sourcing! And now, you can see exactly where each treat begins its journey.
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